Monday, January 5, 2009

Wow, They do care!

Yay, I’m back on my blog!

I had an unforgettable moment from at least a month ago.

I should start by admitting that Chipotle is one of my favorite places to eat.

One day, I was driving to Chipotle in Waco, Texas, for lunch. An SUV hit my car on the way. Apparently a nice lady realized that she was in the wrong lane so she had to quickly change lanes in order to get to the right turning lane. Well, she did not see my car and side-swiped my beautiful Mitsubishi Eclipse. Luckily, I wasn’t going fast. I was pretty upset since my car already had been hit and fixed three times already and none of those accidents were my fault!

After we exchanged insurance, I decided to continue to my destination: yummy food. Three Chipotle employees were cleaning/taking a break outside of the building, and they saw me looking upset at my car. They asked me what was wrong, and I explained the whole situation to them. I calmed down some, and I went inside to order my food. I expected to pay for my food as customers should do; well, that didn’t happen. A nice lady at the cash register told me not to worry about it and hoped I would have a better day! ….wait?....my meal for free?... I was so thankful and shocked that they were being so nice! They let me have my chicken bowl with chips & salsa and a drink! It really did make my day better and forgot about my car accident!

Ever since that, I have told everyone about that experience! It is heart warming to see that a business cares about their customers. It is a great marketing tactic that influences word-of-mouth.

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